Account and Profile Help

About a Verified ID

Creating a strong password

Find my account number

Move to EE from legacy brands

Authentication for your EE account (Two-Factor Authentication)

Passkeys for EE login

EE door-to-door sales

Edit my personal details and contact information

EE One: what it means and how to get it

Forgotten username or password

Your EE account security

Linking your products

Add another phone to my account

What happens at the end of your plan

How do we contact you?

What numbers will EE partners call from?

Change my home broadband account holder name

Change my account in the case of a life event

Notifying us of a bereavement

EE account is locked

Problems logging in to EE

Forgotten username or password

Leaving EE - What you need to know

Products not showing online or in app?

Link your products to manage everything in one place.

Link a product

Want in-person assistance? Visit one of our stores

Find an EE Store

Any questions? Ask the Community

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