Contact EE
Get help anytime
You can find answers to a range of queries and issues in our help articles. And it's available whenever you need it.
It's better in the app
Scan the QR code to download the EE app and get the best help experience.
Download the EE app and get the best help experience.
Manage your mobile account with our free text service
Text the following keywords to 150, or select them to open a pre-written message to send.
Get a list of all keywords and text services
All texts to and from 150 are free, whether you're in the UK or abroad.
Our digital call menu is the fastest way to talk to us.
Our digital call menu is the fastest way to talk to us
- Navigate the menu options on screen.
- More ways to get in touch: message us, book a callback or join the right call queue.
Text HELLO to 150 from your EE mobile phone and follow the instructions.
Still need to contact us?
Choose a category
Still need to contact us?
Choose a category
If you’re not happy, we want to hear about it. We welcome your feedback, which helps us improve our products and services.
It's better in the app
Scan the QR code to download the EE app and get the best help experience.
Download the EE app and get the best help experience.