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  1. Help Centre
  2. Broadband
  3. Manage and use broadband

Broadband problems?

Login and we'll test your broadband connection to find any problems you may have, 24 hours a day.

From slow speed to a dropping connection, we'll be able to restart your router or book you an engineer visit.

Check broadband

Manage and use EE Broadband

Manage your EE hub

Change the WiFi and admin passwords on your hub

Optimise your EE Broadband using WiFi Optimiser

Easier device connections using Compatible WiFi

Enable separate guest access to your EE Broadband and WiFi

Monitor device usage on your EE WiFi

EE's Smart Hub 7 Pro and WiFi Extender7 Pro Speed Guarantee

EE Broadband Speed Guarantee

Upgrade or change your broadband plan

About EE One benefits

About WiFi Intelligence

Set a fixed 2.4GHz WiFi channel on your Smart Hub

Our Keep Connected Promise

About Health Check

Broadband hubs help

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EE Limited is authorised and regulated by the Financial Conduct Authority for the provision of consumer credit.

EE Limited is an appointed representative of Chubb European Group SE (CEG). CEG is authorised and regulated by the French Prudential Supervision and Resolution Authority.

CEG is authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.

Details about the extent of CEG's regulation by the Prudential Regulation Authority are available from CEG on request.

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